FAQ

  • HOW DO I GET STARTED IN ART-CART?

    Creating an account at Art-cart as an artist is very easy. At Art-cart’s Home page click on ‚Registration‘ on the top menu. Fill in the registration form and select ‚I am an artist‘. During the registration process you will be required to read carefully the following terms and conditions in order to continue the registration. After agreeing with and accepting the website’s condintions and terms, you will be able to finish your registration. Upon completion of our registration process you will find your user name on the top menu. If you press on your name, you will be able to manage and change your account settings, upload your works or review your favorite art collections.

  • UPLOAD YOUR ART

    If you are registered in Art-cart as an artist and signed in, click on the ‚Add new‘ button on the top menu. Select a file on your computer that you want to upload. Once you have chosen the file, you will be asked for additional information about your artwork. On the third step you can upload more than one image (press “Add more images“). It is very important that your artwork will be well-photographed. Read tips on how to photograph your art in FAQ.

    The main priority for Art-Cart is professional, innovative contemporary art and design. In order to ensure the quality of the website all registered artworks are reviewed by the Art-Cart team. The team carefully considers each artwork paying close attention to the ideas and visual expression of each artist or designer. The team makes a final decision on whether the artwork can be published on the website. In either case, the user who registered the artwork receives an email notification after the status of the registered artwork is changed.

    Note: be accurate in providing shipping weight and shipping dimensions. This information will be used to calculate shipping costs for the buyer.  If the actual shipping weight and shipping dimensions information at the time of shipment varies from the information provided by you, Art-cart reserves the right to deduct the resulting increased shipping costs from your net sales proceeds.

  • HOW TO PHOTOGRAPH YOUR ART?

    Make sure nothing is in the background of your images,  if your art work is in a frame, remove it from the frame to photograph it. It is better to photograph in a neutral background. Get your camera at a right angle to the piece being photographed. If it is a two dimensional work, it is better to shoot from above looking down. To make sure your image is sharp, it is important that your camera doesn’t move while the photo is being exposed. The best thing to do is to use a tripod. It is important that your work is parallel with the lens of the camera. Don’t photograph artwork under the glass.  The artwork has to be sufficiently and evenly illuminated. It is better to use several lateral light sources for balanced soft lighting. Avoid such light sources which have different colors and levels of intensity. The light can have a lot of different tones that your adjust easily but your camera has trouble dealing with it. Therefore, the camera compensates this by using white balance. It is important to make sure that your flash is turned off.

  • WHY MY UPLOADED ART-WORK IS NOT PUBLISHED?

    The main priority for Art-Cart is professional, innovative contemporary art and design. In order to ensure the quality of the website all registered artworks are reviewed by the Art-Cart team. The team carefully considers each artwork paying close attention to the ideas and visual expression of each artist or designer. The team makes a final decision on whether the artwork can be published on the website. In either case, the user who registered the artwork receives an email notification after the status of the registered artwork is changed.

    In order to get a verification email for the information of your uploaded artwork, it must comply with the requirements of the website:

    - the artwork needs to be well-photographed (Read tips on how to photograph your art in FAQ).

    - information of your artwork should be accurate complete (work dimensions, shipping weight, shipping dimensions, additional information is provided for Art-cart search filter);

    - description of the artworks in English is obligatory;

    - work has to correspond to the quality and ethical requirements of the website (see Terms of Use).

  • HOW DOES THE SEARCH WORK?

    Art-cart offers two types of search: quick and advanced.

    Quick search. In the search box (location: Art-cart’s Home page, top menu bar) enter the title of work, author's name, style or any other keyword. Search results will provide you with artworks which match your search entries.

    Advanced search. In the search box (location: Art-cart’s Home page, top menu bar) click on "Advanced Search". On the next page, choose the criteria by which you want to filter the works on the website, and then click "Search".

  • HOW TO RATE ARTWORKS IN ART-CART?

    In Art-cart, every artwork is marked with three rating categories:

    akyte  the number of views. Those artworks which are mostly viewed will appear on the main page of Art-cart as  „Trends“

    zvaigzduterating the artwork. Art-cart’s Members can rate every artwork by giving a star (from one to five). Those artworks which have most stars, will appear on the main page of Art-cart as „Top Rated“

    sirdutethe number indicates how many Art-cart Members have this artwork in their list of favourite artworks.

  • HOW DOES THE SALE WORK ON ART-CART?

    In order to sell the artwork, you have to upload it to your account. Next, you must have a detailed description about your artwork. All the information must be written in at least two languages that the website requires (English is obligatory). It is very important that you accurately provide shipping weight and shipping dimensions. This information will be used to calculate shipping costs for the buyer.  If the actual shipping weight and shipping dimensions information at the time of shipment varies from the information provided by you, Art-cart reserves the right to deduct the resulting increased shipping costs from your net sales proceeds. The purchaser transfers the payment for artwork and its shipment to Art-cart account. After Art-cart confirms the payment, you will receive a confirmation email, where Art-cart will provide you with the name and address of the purchaser, and the chosen payment. You agree to ship the purchased artwork to the purchaser within seven days following the date of purchase. Next, after you ship the artwork, scan the shipment document and send it to us via email to sales@art-cart.eu. After the shipping company confirms that the parcel has been successfully delivered to the purchaser, Art-cart will transfer your payout and delivery expenses to the acoount you have provided.

  • HOW TO CREATE COLLECTION OF ARTWORKS?

    Collections are groups of images curated by you and/or your fellow artists and art lovers. Every Art-cart Member can create individual collections of one‘s favourite artworks. The collections may also have different themes (for example, portrait collection). To create a collection, press „Add to Collection“ on your chosen artwork View page which will open a window with your list of collections. Choose the collection you want to see your chosen artwork. If you do not have any collections, press „Create New Colection“. If you want to share your collections with friends, click on the „My Collections“ button on your profile menu where you will find the list of your collections. Place the mouse on the collection which you want to share and select the icon of social network that you want it to be published.

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